s7spin Privacy Policy
At s7spin, your privacy is something we take seriously — hindi basta-basta. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, who we share it with, and how we keep it secure. Please read this carefully before registering your account.
Your Privacy at a Glance
These cards highlight the most important aspects of how s7spin handles your personal data. The full legal text below remains the binding policy.
What We Collect
We collect the personal information you provide during registration — name, date of birth, address, mobile number, email address — as well as KYC documents, payment details, gameplay transaction history, and device/session data generated while you use the s7spin platform.
How We Use It
Your data is used to operate and secure your account, process deposits and withdrawals, comply with KYC and anti-money laundering obligations, personalise your gaming experience, send relevant promotions (where consented), and fulfil our regulatory obligations under PAGCOR standards.
Who We Share With
s7spin does not sell your personal data. We share information only with verified payment processors (GCash, Maya, BPI, BDO), KYC verification partners, game technology providers, and regulatory or law enforcement authorities where required by Philippine law.
How We Protect It
All data transmitted between your device and s7spin servers is encrypted using SSL 256-bit technology. Passwords are stored in hashed form. Access to personal data is restricted to authorised personnel on a strict need-to-know basis. We conduct regular security assessments of our systems.
Your Rights
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by s7spin. You may also object to certain processing activities and withdraw marketing consent at any time by contacting our support team.
Retention Periods
s7spin retains your personal data for as long as your account is active and for a minimum of five (5) years after account closure to comply with anti-money laundering and gaming regulatory record-keeping requirements. Data no longer required is securely deleted or anonymised.
Cookies & Tracking
s7spin uses essential cookies to operate the platform, session cookies to maintain your login state, and analytics cookies to understand how players use the site so we can improve it. You can manage non-essential cookie preferences through your browser settings at any time.
Contact Our DPO
If you have questions about how s7spin processes your personal data, or wish to exercise your data rights under RA 10173, you can reach our Data Privacy contact at [email protected]. We aim to respond to all data privacy requests within ten (10) business days.
- 1. Introduction
- 2. Who We Are
- 3. Information We Collect
- 4. How We Use Your Information
- 5. Legal Basis for Processing
- 6. Sharing Your Information
- 7. Cookies & Tracking
- 8. Data Security
- 9. Data Retention
- 10. Your Rights
- 11. International Transfers
- 12. Children's Privacy
- 13. Marketing Communications
- 14. Third-Party Links
- 15. Changes to This Policy
- 16. Contact Us
Introduction
This Privacy Policy describes how s7spin ("we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors who access the s7spin platform at s7spin.net (the "Platform"). This Policy applies to all personal data collected through the Platform, including data collected during account registration, identity verification, gameplay, deposit and withdrawal transactions, and any communications between you and s7spin.
s7spin is committed to protecting your privacy in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, or "DPA"), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC) of the Philippines. By registering an account or using the s7spin Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
Important Notice: This Privacy Policy should be read together with the s7spin Terms and Conditions and Responsible Gaming Policy, both of which are available on this Platform. If you have any questions about this Policy or how your data is handled, please contact us at [email protected] before proceeding with registration.
Who We Are
s7spin is an online casino and sports betting platform operating in the Philippines market, accessible at s7spin.net. s7spin operates in alignment with PAGCOR (Philippine Amusement and Gaming Corporation) regulatory standards applicable to online gaming operators serving Filipino players.
For the purposes of the Philippine Data Privacy Act of 2012, s7spin acts as the Personal Information Controller in respect of the personal data you provide to us and that we collect about you through your use of the Platform. Where we engage third-party service providers to process data on our behalf (such as payment processors and KYC verification partners), those parties act as Personal Information Processors under written agreements that bind them to the same data protection standards we apply.
Our designated contact for data privacy matters is reachable at: [email protected]
Information We Collect
s7spin collects personal information in the following categories. We only collect information that is necessary for the specific purpose for which it is collected.
3.1 Registration Information
When you create a s7spin account, we collect: your full legal name, date of birth, residential address in the Philippines (including city — whether Manila, Cebu, Davao, Quezon City, Makati, or elsewhere), mobile number, and email address. This information is required to create and administer your account.
3.2 Identity Verification (KYC) Documents
Prior to processing withdrawals and as part of our anti-money laundering (AML) compliance obligations, we collect copies of government-issued identification documents such as a Philippine passport, SSS ID, UMID, driver's license, or PhilSys national ID. We may also request proof of residential address and proof of payment method ownership.
3.3 Financial Information
We collect information about the payment methods you use to fund your s7spin account, including GCash account references, Maya account references, bank account numbers (BPI, BDO, Metrobank, UnionBank), and cryptocurrency wallet addresses where applicable. We do not store full card numbers for Visa/Mastercard transactions — these are handled directly by our PCI-DSS compliant payment processor.
3.4 Gameplay and Transaction Data
We maintain records of all deposits, withdrawals, wagers, game sessions, game outcomes, bonus claims, and account balance movements associated with your account. This data is required for the operation of the Platform, dispute resolution, and regulatory compliance.
3.5 Technical and Device Data
When you access the s7spin Platform, our servers automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, screen resolution, referring URL, pages visited, session duration, and time zone setting. This data is used for security monitoring, fraud prevention, and improving Platform performance.
3.6 Communications Data
We retain records of communications between you and s7spin support staff, including emails, live chat transcripts, and any documents or screenshots shared with us in the course of resolving a query or dispute.
Sensitive Personal Information: Where KYC documentation contains sensitive personal information as defined under the DPA (such as government ID numbers or biometric data), s7spin applies heightened security controls and processes this information only for identity verification and regulatory compliance purposes.
How We Use Your Information
s7spin processes your personal information for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account registration and administration | Registration information, KYC documents |
| Identity verification and age confirmation (21+ compliance) | KYC documents, date of birth |
| Processing deposits and withdrawals | Financial information, KYC documents |
| Preventing fraud, money laundering, and account abuse | All categories, including technical and device data |
| Operating and delivering game services | Gameplay and transaction data, account information |
| Customer support and dispute resolution | Communications data, gameplay and transaction data |
| Responsible gaming monitoring and player protection | Gameplay data, transaction data, account activity |
| Sending promotional offers and bonuses (where consented) | Email address, mobile number, gameplay preferences |
| Regulatory reporting and compliance | All categories as required by applicable regulation |
| Platform security, performance, and improvement | Technical and device data, usage analytics |
s7spin will not process your personal information for any purpose not listed above without first obtaining your explicit consent or where otherwise permitted under the DPA.
Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, s7spin processes your personal information on the following legal grounds:
- Contractual Necessity: Processing is necessary to perform the contract between you and s7spin (i.e., to provide you with an online gaming account, process your transactions, and deliver the services you have registered for).
- Legal Obligation: Processing is required for s7spin to comply with applicable Philippine laws and regulations, including anti-money laundering obligations, PAGCOR regulatory requirements, and tax reporting obligations.
- Legitimate Interests: Processing is necessary for s7spin's legitimate interests in preventing fraud, maintaining platform security, improving our services, and managing business operations — provided these interests are not overridden by your rights and freedoms.
- Consent: For processing activities such as sending marketing communications and using non-essential cookies, s7spin relies on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Sharing Your Information
s7spin does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share personal information only in the following circumstances:
6.1 Payment Processors
To process your deposits and withdrawals, we share necessary financial information with our authorised payment processing partners, including GCash, Maya, BPI, BDO, Metrobank, UnionBank, 7-Eleven Cliqq, Coins.ph, and Visa/Mastercard processing networks. These processors are contractually bound to process your data only for the purpose of completing your transaction and in compliance with applicable data protection law.
6.2 KYC and Identity Verification Partners
To fulfil our identity verification obligations, we share KYC documents and registration data with accredited third-party identity verification service providers. These partners process your data solely for verification purposes and are prohibited from using it for any other purpose.
6.3 Game Technology Providers
The games available on the s7spin Platform are supplied by licensed third-party game providers. These providers may receive anonymised or pseudonymised gameplay data necessary to deliver the game services, resolve technical disputes, and ensure game integrity. They do not receive your full personal profile.
6.4 Regulatory and Law Enforcement Authorities
s7spin may disclose personal information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine government authorities where required to do so by law, court order, or lawful regulatory direction.
6.5 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of s7spin's assets, your personal information may be transferred to the acquiring entity, provided that the acquiring entity is bound to this Privacy Policy or an equivalent data protection standard. You will be notified of any such transfer in advance.
No Unauthorised Disclosure: s7spin staff are bound by confidentiality obligations. Personal data is accessed internally only by personnel who require it to perform their specific job function. All internal access to personal data is logged and audited.
Cookies & Tracking Technologies
s7spin uses cookies and similar tracking technologies to operate the Platform, maintain session continuity, prevent fraud, and understand how players interact with our services. The categories of cookies we use are as follows:
- Essential Cookies: Required for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without impairing your ability to use the Platform.
- Functional Cookies: Remember your preferences, such as language settings, game lobby layout preferences, and notification settings, to deliver a more personalised experience on return visits.
- Analytics Cookies: Collect anonymised data about how players navigate the Platform — which pages are visited, how long sessions last, and which games are most popular. This data is used solely to improve the Platform's design and performance.
- Security Cookies: Help detect and prevent fraudulent activity, including bot traffic, account takeover attempts, and suspicious transaction patterns.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the Platform. s7spin does not use cookies to track your activity on third-party websites.
Data Security
s7spin implements a comprehensive set of technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
- SSL 256-bit Encryption: All data transmitted between your device and s7spin servers is encrypted in transit using Transport Layer Security (TLS) with 256-bit encryption.
- Password Hashing: Player passwords are stored using industry-standard one-way cryptographic hashing algorithms. s7spin staff cannot view your password in plain text.
- Access Controls: Personal data is accessible only to authorised s7spin personnel based on defined role-based access controls. All access is logged for audit purposes.
- Secure Document Storage: KYC documents and financial records are stored in encrypted, access-controlled document storage systems with restricted access.
- Regular Security Assessments: s7spin conducts periodic reviews of its data processing infrastructure, including vulnerability assessments, to identify and remediate security risks.
- Incident Response: s7spin maintains an incident response plan for data breaches. In the event of a breach affecting your personal data, we will notify you and the National Privacy Commission in accordance with the timeframes prescribed by the DPA.
While s7spin takes all reasonable steps to protect your personal information, no online platform can guarantee absolute security. You are also responsible for maintaining the security of your account credentials, as described in the s7spin Terms and Conditions.
Data Retention
s7spin retains personal information for the minimum period necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:
- Active Account Data: Retained for the full duration of your account's active status plus five (5) years following account closure, in line with PAGCOR and AMLC record-keeping requirements.
- KYC Documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, to comply with anti-money laundering regulations.
- Transaction Records: Deposit, withdrawal, and wagering records are retained for five (5) years following the date of the transaction.
- Support Communications: Email and chat support records are retained for three (3) years unless related to an unresolved dispute, in which case they are retained until the dispute is finally resolved plus one (1) year.
- Technical Logs: Server logs and security event logs are retained for ninety (90) days for fraud investigation and platform security purposes, after which they are securely deleted.
- Marketing Consent Records: Records of marketing consent and opt-out requests are retained for the lifetime of your account to demonstrate compliance with consent obligations.
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with an identifiable individual.
Your Rights Under the Data Privacy Act
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal information held by s7spin:
- Right to Be Informed: You have the right to be informed that your personal data is being collected and processed. This Privacy Policy fulfils that obligation.
- Right of Access: You may request a copy of the personal information s7spin holds about you, together with information about how it is being used.
- Right to Rectification: You may request correction of any inaccurate or incomplete personal information we hold about you. For account details, many fields can be updated directly from your account dashboard; other corrections require a support request.
- Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations. Note that we may be required to retain certain data for regulatory compliance purposes even after account closure.
- Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible.
- Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time by contacting [email protected] or using the unsubscribe mechanism in any marketing communication.
- Right to File a Complaint: If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).
How to Exercise Your Rights: To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Privacy Request." Include your registered account username and a clear description of your request. s7spin will acknowledge your request within three (3) business days and respond substantively within ten (10) business days, subject to identity verification.
International Data Transfers
The s7spin Platform is operated primarily for Filipino players and the majority of data processing takes place within infrastructure accessible to s7spin. Some of our third-party game providers and technology partners are based outside the Philippines. Where personal data is transferred to recipients in other countries, s7spin ensures that appropriate safeguards are in place as required by the Philippine Data Privacy Act, including contractual data processing agreements that impose equivalent data protection obligations on the receiving party.
s7spin will not transfer your personal data to a country that does not provide an adequate level of protection for personal information unless such transfer is covered by appropriate contractual safeguards and has been authorised in accordance with NPC guidelines.
Children's Privacy
The s7spin Platform is strictly restricted to individuals aged 21 years and above, in line with the minimum legal age for casino-style gaming in the Philippines consistent with PAGCOR regulatory standards. s7spin does not knowingly collect personal information from individuals below this age.
Age Verification: s7spin requires date of birth at registration and verifies age through the KYC process prior to processing any withdrawal. If s7spin discovers that an account has been registered by a person under 21, the account will be immediately suspended, all pending transactions cancelled, and any balance held pending investigation and return to the payment source.
If you believe that a minor has registered on the s7spin Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
Marketing Communications
With your consent, s7spin may send you promotional communications about new games, deposit bonuses, reload offers, free spin promotions, cashback deals, and other s7spin offers via email and SMS to your registered Philippine mobile number.
You can opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in any s7spin marketing email;
- Replying STOP to any s7spin marketing SMS;
- Updating your communication preferences in your s7spin account settings; or
- Contacting [email protected] with the subject line "Marketing Opt-Out."
Opting out of marketing communications does not affect your receipt of transactional communications such as deposit confirmations, withdrawal notifications, account security alerts, and service updates — these are necessary for the operation of your account and will continue regardless of your marketing preferences.
Third-Party Links
The s7spin Platform may contain references to or integrations with third-party services such as payment gateways and game providers. These third parties operate under their own privacy policies, which s7spin does not control. s7spin is not responsible for the privacy practices or content of third-party services. We encourage you to review the privacy policies of any third-party services you interact with through the Platform.
Changes to This Privacy Policy
s7spin reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When we make material changes to this Policy, we will notify registered players by email to the address on their account, by in-Platform notification, or by posting a prominent notice on the s7spin website.
The effective date at the top of this Privacy Policy will be updated to reflect the date the revised Policy takes effect. Your continued use of the s7spin Platform after the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree with a revised Policy, you should cease using the Platform and request account closure in accordance with the s7spin Terms and Conditions.
The current version of this Privacy Policy is always available at s7spin.net/privacy-policy.
Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by s7spin, please contact our data privacy team:
s7spin Data Privacy Contact
Email: [email protected]
Please use the subject line "Data Privacy Request" and include your registered account username. We aim to acknowledge all data privacy requests within three (3) business days and provide a full response within ten (10) business days.
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines, which can be reached through its official government channels.
Your Data Is Safe. Your Game Is On.
Now that you know exactly how s7spin protects your personal information, you can play with confidence. Join thousands of Filipino players already enjoying live casino, slots, sports betting, bingo, and more — secured by SSL 256-bit encryption and in alignment with PAGCOR regulatory standards. 21+ only. Play responsibly.
Disclaimer — For Entertainment Purposes Only · 21+ Only
s7spin is an online gaming platform intended strictly for entertainment purposes. Participation is limited to players aged 21 years and above. Online casino games and sports betting involve financial risk. Never wager money you cannot afford to lose. Game outcomes are determined by certified random number generation systems. s7spin operates in alignment with PAGCOR regulatory standards for online gaming in the Philippines. If gambling is affecting your wellbeing, please visit our Responsible Gaming page or contact [email protected].